Privacy Policy
Last updated: January 1, 2025
Your privacy is important to us. This policy explains how CollabConnect collects, uses, and protects your personal information.
Table of Contents
1. Overview
CollabConnect ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
By using CollabConnect, you consent to the data practices described in this policy. If you do not agree with the practices described in this policy, please do not use our services.
2. Information We Collect
Personal Information
We collect information you provide directly to us, including:
- Name, email address, and contact information
- Business information (for business accounts)
- Social media account details and follower counts (for influencer accounts)
- Profile pictures and bio information
- Campaign preferences and interests
- Communication records with us
Automatically Collected Information
- Device information (browser type, operating system)
- Usage data (pages visited, time spent, clicks)
- IP address and location data
- Cookies and similar tracking technologies
Third-Party Information
We may receive information about you from third-party services you connect to your account, such as social media platforms for verification purposes.
3. How We Use Information
We use the information we collect to:
- Provide and improve our platform services
- Match businesses with relevant influencers
- Process transactions and manage subscriptions
- Send notifications about campaigns and platform updates
- Provide customer support and respond to inquiries
- Analyze usage patterns to improve user experience
- Prevent fraud and ensure platform security
- Comply with legal obligations
- Send marketing communications (with your consent)
4. Information Sharing
With Other Users
When you create a profile, certain information (name, business details, social media metrics) may be visible to other users for collaboration purposes.
With Service Providers
We share information with trusted service providers who help us operate our platform, including payment processors, email services, and analytics providers.
Legal Requirements
We may disclose information if required by law, court order, or to protect the rights and safety of our users and platform.
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
- Encryption of data in transit and at rest
- Regular security audits and updates
- Access controls and authentication requirements
- Secure hosting infrastructure
- Employee training on data protection
7. Your Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you
- Rectification: Correct inaccurate or incomplete information
- Erasure: Request deletion of your personal information
- Portability: Receive your data in a machine-readable format
- Restriction: Limit how we process your information
- Objection: Object to certain types of processing
- Withdraw Consent: Withdraw consent for optional data processing
To exercise these rights, please contact us at privacy@collabconnect.com.
8. Children's Privacy
CollabConnect is not intended for use by children under 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete such information immediately.
9. International Users
CollabConnect is based in the United States. If you are accessing our services from outside the US, please be aware that your information may be transferred to, stored, and processed in the US.
By using our services, you consent to the transfer of your information to the US and the processing of your information in accordance with this Privacy Policy.
10. Policy Changes
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending an email notification to registered users
- Displaying a prominent notice on our platform
Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@collabconnect.com
General Contact: hello@collabconnect.com
Address: CollabConnect, Cincinnati & Dayton, Ohio
Response Time: We will respond to privacy inquiries within 30 days